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Set up e-mail accounts in windows Mobile

Set up e-mail accounts

This section shows you how to set up different types of e-mail accounts.

Set up an Exchange Server account

Microsoft Exchange Server provides messaging and collaboration services that enable you to send and receive e-mail through a computer network. If your organization uses Exchange Server, you can synchronize your work e-mails, calendar updates, voice mail, and contact information between your device and the server while at work or traveling.

If Microsoft Outlook is installed on your computer, you can synchronize e-mail with either Outlook or Exchange Server.

To set up the account, you must obtain the name of the Exchange Server and the server domain name from your service provider or system administrator. You must also know your Exchange user name and password.

Notes

  • ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista.
  • You can install only one Microsoft Outlook account on your device. If Microsoft Outlook is already installed on your device, you will be unable to perform the following procedure.
  • Tap Start > Messaging > New E-mail Account.
  • Enter your e-mail address, and then tap Next.
  • Under Your e-mail provider, tap Exchange server, and then tap Next.
  • Tap Next.
  • Enter the server address, and then tap Next.
  • Enter your user name and network password, and the name of the domain to which your computer is connected.
  • Select Save password to synchronize your device with your computer automatically, and then tap Next.
  • Select E-mail and any other data that you want to synchronize with Exchange Server, and then tapFinish.

Set up e-mail synchronization with an Internet service provider or a mobile operator

An Internet e-mail account is an account you access on the Internet through an Internet service provider (ISP) such as Microsoft Live Hotmail or Yahoo! Mail. If you already have an e-mail account with an ISP or a mobile operator, set up e-mail synchronization between your device and that account by using this procedure.
  • Tap Start > Messaging > New E-mail Account.
  • Enter your e-mail address.
  • To get e-mail server settings automatically, select Try to get e-mail settings automatically from the Internet.
  • Tap Next.
  • After Auto Setup has finished, tap Next.
  • Enter your name, and then tap Next.
  • Enter your user name and password for the Internet e-mail account.
  • Select Save password, and then tap Next.
  • In the Automatic Send/Receive field, select how often you want the device to synchronize with your Internet e-mail account.
  • Tap Finish.

Customize Internet e-mail account settings

  • Tap Start > Messaging, and then scroll to the Internet e-mail account.
  • Tap Menu > Options.
  • On the Accounts, Message, Address, and Storage tabs, change account settings as appropriate.
  • Tap OK.

Compose and send e-mail

If you have an e-mail account, you can compose and send e-mails. This section shows you how.

Compose and send an e-mail

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > New.
  • In the To field, enter the recipient's e-mail address, or to insert an e-mail address from your contacts, tap Menu > Add Recipient, and then select a name.
  • In the Subject field, enter a brief description of the message content.
  • Scroll to or tap the message area and enter your message.
  • Tap Send.
Tip
To cancel a message before you send it, tap Menu > Cancel Message, and then tap No.

Change options when you send an e-mail

In the Message Options menu, you can change the message priority and language. For Outlook e-mail using an Exchange Server, you can also set permissions and change security options for encrypting and signing e-mails.
  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Do one of the following:
    • To create a new message, tap Menu > New.
    • To reply to an existing message, scroll to it, and then tap Menu > Reply > Reply.
  • Before you send the e-mail, tap Menu > Message Options.
  • Scroll to and select the options that you want to change.
  • Select the settings that you want for each option.
  • Tap OK.
  • Complete the e-mail and tap Send.

Send an e-mail from call history

You can send an e-mail to a phone number listed in your call history if you have an e-mail address associated with that phone number.
  • Tap Start > Phone > Call History.
  • Scroll to and then tap the contact to which you want to send an e-mail.
  • Tap Menu > Open Contact.
  • Scroll to and then tap Send e-mail.
  • Tap an e-mail account.
  • In the Subject field, enter a brief description of the message content.
  • Scroll to or tap the message area and enter your message.
  • Tap Send.

Send an e-mail to a contact

You can send an e-mail to a contact listed in Contacts if you have an e-mail address associated with that contact.
  • Tap Start > Contacts.
  • Scroll to and then tap the contact.
  • Scroll to and then tap Send e-mail.
  • Tap an e-mail account.
  • In the Subject field, enter a brief description of the message content.
  • Scroll to the message area and enter your message.
  • Tap Send.
Note
If the contact does not have an e-mail address, you will be unable to select it. Add the missing information for the contact and then send the e-mail.

Change e-mail sending options

You can save copies of sent messages on your device, and include the body of the original message when replying to messages.
  • Tap Start > Messaging.
  • Scroll to the e-mail account for which you want to change options.
  • Tap Menu > Options.
  • Tap the Message tab and change sending options, as appropriate.
  • Tap OK.

Add a picture to an e-mail

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > New.
  • Tap Menu > Insert > Picture.
  • Tap the picture you want to add.
  • Complete the e-mail and tap Send.

Add an attachment to an e-mail

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > New.
  • Tap Menu > Insert, and then tap a file type (Picture, Voice Note, or File).
  • Scroll to and tap the attachment that you want to add.
  • Complete the e-mail and tap Send.

Download a complete e-mail

The e-mail inbox on your device will display only the headers and part of the text of new e-mails. When you open an e-mail, it will display only part of the message unless the e-mail is very short. You must download the e-mail to retrieve the complete content.
  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Select the message to download.
  • Tap Menu > Download Message.
  • The complete message will be retrieved the next time that you synchronize or connect to your e-mail server to send and receive e-mail.
Note
If your company uses Microsoft Exchange Server 2007, your device will automatically try to connect to the server without waiting until the next time that you synchronize.Tip
You can set the device to always download whole messages by changing the download size limit in ActiveSync. If your device is connected to your computer by a USB cable, disconnect it. Tap Start > Programs > ActiveSync. Tap Menu > Options. Scroll to E-mail, and then tap Settings. Change the Download size limit as you want.

Reply to or forward an e-mail

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Scroll to a message, and then do one of the following:
    • To reply, tap Menu > Reply, and then tap Reply or Reply All.
    • To forward the message, tap Menu > Reply, and then tap Forward. Then enter a recipient in theTo field.
  • Enter your message in the message area.
  • Tap Send.
Note
If you are replying to an e-mail in the Outlook E-mail account, you will send less data if you do not edit the original message. This may reduce wireless data transfer costs, depending on your service plan.

Download and view an e-mail attachment

  • In an open message that has an attachment to download, tap the attachment. The attachment will be downloaded the next time that you synchronize or connect to your e-mail server to send and receive e-mail.

Notes

  • If there are multiple attachments in the message, all attachments are downloaded.
  • If your company uses Microsoft Exchange Server 2007, the attachment downloads immediately, without waiting until the next time that you synchronize.
  • Only supported file types can be opened on your device.

Create or change an e-mail signature

  • Tap Start > Messaging, and then scroll to an e-mail account.
  • Tap Menu > Options.
  • Tap Signatures.
  • In the Select an account field, select the name of the e-mail account, if it is not already selected.
  • Select the Use signature with this account check box.
  • Select the Use when replying and forwarding check box, if you want.
  • Enter your signature and then tap OK. The signature will appear the next time that you send an e-mail.

Send and receive Internet e-mail

An Internet e-mail account is accessed through an Internet service provider (ISP), such as Microsoft Live Hotmail or Yahoo! Mail.

When you set up an Internet e-mail account, you can have it download e-mail automatically at certain intervals, or download e-mail only when you request it.

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > Send/Receive.

Manage accounts

This section shows you how to manage multiple e-mail accounts.

Move quickly between messaging accounts

If you are working in one messaging account and have to switch to another, you can do so quickly through a menu option.
  • From your open messaging or e-mail account, tap Menu > Go To, and then tap the account you want to open.

Delete an e-mail account

  • Tap Start > Messaging.
  • Scroll to the e-mail account you want to delete, and then tap Menu > Delete.
  • Tap Yes to confirm.
Note
You can only delete personal e-mail accounts that you have added, such as a Microsoft Live Hotmail or Yahoo! Mail e-mail account. You cannot delete an Outlook e-mail account or other e-mail accounts that are managed by your company.

Manage e-mail folders

If you receive or send lots of e-mails, the advice in this section can help you manage your e-mail account(s).

Delete an e-mail

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Scroll to the e-mail that you want to delete, and then tap Delete.
  • Tap Yes to confirm.
Note
Messages deleted from an Outlook E-mail account will be deleted from Outlook on your computer or Exchange Server the next time that you synchronize.

Move an e-mail to a different folder

You can move messages from the inbox or sent items folder to a default folder, or to a folder that you have created for a specific purpose.

To move an e-mail from the inbox to a different folder:

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Scroll to the e-mail that you want to move.
  • Tap Menu > Move.
  • Tap the folder to which you want to move the message, and then tap Select.

To move an e-mail from another folder:

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > Go To > Folders, and then tap the folder that contains the message that you want to move.
  • Scroll to the e-mail that you want to move.
  • Tap Menu > Move.
  • Tap the folder to which you want to move the e-mail, and then tap Select.

View e-mails in a different order

You can change the display order of e-mails in the inbox and other folders on your device, similar to the way that you would in Outlook on your computer.
  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > Tools > Sort By, and then tap one of the following:
    • Message Type, to arrange messages by kind, such as read and unread
    • From, to arrange messages alphabetically by senders’ names
    • Received, to arrange messages in chronological order
    • Subject, to arrange messages alphabetically by subject
Tip
To change the order of messages from ascending to descending or from descending to ascending, repeat step 3.

Mark an e-mail as read or unread

  • Tap Start> Messaging, and then scroll to and tap an e-mail account.
  • Scroll to the e-mail that you want to mark, tap Menu, and then tap Mark as Unread or Mark as Read.

Empty the Deleted Items folder

To free storage space, you can empty the Deleted Items folder in your e-mail account(s).
  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > Tools > Empty Deleted Items.
  • Tap Yes to confirm.

Manage drafts

You can save drafts of e-mails that you write, and send them later. This section shows you how.

Save an e-mail draft

  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > New.
  • In the To field, enter the recipient's e-mail address, or to insert an e-mail address from your contacts, tap Menu > Add Recipient, and then select a name.
  • In the Subject field, enter a brief description of the message content.Scroll to the message area and enter your message.
  • Tap Menu > Save to Drafts.

Send an e-mail draft

An e-mail message that you have saved in draft form can be sent from your Drafts folder.
  • Tap Start > Messaging, and then scroll to and tap an e-mail account.
  • Tap Menu > Go To > Folders.
  • Scroll to and tap Drafts.
  • Tap the draft e-mail that you want to send, and then tap Send.

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